Our Latest Appliance Purchase Was A Nightmare

old washer

Eight years ago we sold our house and the final deal was that I had to leave my washer and dryer set for the new owners.  My set was pretty new, but I really wanted to sell my house, so I agreed and left my Kenmore washer and dryer in the home when we moved out.  We had so many expenses at the time, that I didn’t want to purchase a new washer and dryer set so I found a used one from an area website.  It was a Maytag washer and dryer set  with a stainless steel drum.  You can see the washer and dryer set in the picture above.  The owner wanted to purchase a front loader and was in a hurry to get her Maytag washer and dryer set out of the way, so I was really in luck!  I couldn’t believe it, the set I was buying looked nicer than the set that I had left behind.  I’m sure the washer and dryer set was about seven years old but it was definitely a high end set.  I was thrilled to pay the lady $250 total for both the washer and dryer and she was thrilled to have them out of her house so she could purchase the front loader that she had her eye on.

Now, eight years later, the Maytag dryer died on me.  That’s ok, as I said before, it is at least 15 years old and was a steal!  I knew it was going out when it started “eating” a piece of clothing with each load.  When I tried to remove my son’s shirt, it snagged a huge hole in it, so I knew it was time to look for a new one.  I decided to just dry towels and hang my other clothing, but after my load of towels, the dryer seized up and totally went down.

outside clothes

We were lucky to find a good washer and dryer set on sale, but we didn’t realize how long it would take before the set actually arrived.  While we  waited, we tried several drying techniques, but unfortunately it was just too cool in Texas to dry our clothes outside.

shower clothes

Drying them on the shower curtain rod was good but my son’s basketball clothes had to be washed each night and sometimes he didn’t get home until 7:30.  He usually leaves for school very early in the mornings and this just wasn’t enough drying time for his clothes.

fireplace clothes

So each morning, I would wake up extra early and hang his clothes up in front of the fireplace in order to get them completely dry before he left for school.   The delivery date was pushed back by two days and after being without a dryer for eleven days, I was beginning to get pretty irritated.   I was thrilled to see the delivery guy show up in front of my home, but very upset to see that they only brought my dryer!  Where was my matching washer?  The delivery guys said there was a mistake and another truck would be bringing our washer.

dryer truck

The second delivery truck came and had my washer.  They installed everything, showed me it worked and left.

new set

Here’s my new washer & dryer set.  I couldn’t wait to get started on the tons of dirty clothes that were piled in my bathtub waiting for me.  Of course, the installer didn’t run the installation test on the dryer and it wouldn’t dry my clothes very long without sending error codes.  After reading through the dryer manual my husband and I went back to the store to purchase an additional dryer duct that night.  I was finally able to dry my clothes at 9 pm that night.  What an experience!

The delivery company called us and asked us to complete a survey on their services.  Once I had completed their survey, they called me to ask why I rated them so low.  Isn’t it obvious?

What kind of experience did you have with your last appliance purchase?

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