There are some excellent reasons to focus on employee retention and get your staff to stick with you for longer. Some employers might not be bothered by a high staff turnover, but it can have a number of downsides. Having to constantly hire new people is expensive and time-consuming. Not only do you have to go through the recruitment process, but you also have to account for an adjustment period when new employees start working for you. It’s more difficult to build the right company culture and even ensure everyone knows what they’re doing. Fortunately, there are many ways to get employees to be more loyal.
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Provide Good Salaries (and Be Transparent)
If you want customer loyalty, you need to start with pay. Now, more than ever, people are aware of their worth and they’re not willing to work for pay that they feel doesn’t fairly compensate them. It’s important to take a look at what your competitors are offering, as well as whether they’re actually managing to hire people. If you’re not managing to find good candidates for your roles, it could be because you’re not paying enough. Another mistake is not providing a pay range or making it too broad, putting people off because they don’t want to be surprised by a poor salary at the interview.
Offer the Right Benefits
Pay is just the first part of the compensation you offer your workers. Benefits are also important to consider if you want to make sure you create loyal employees. The right benefits can not only attract the right people but also help you to make sure they stay with your company for longer. When you’re planning personalized employee benefits, there are various things you can think about. Which benefits will be most valuable to your employees? Perks like subsidized gym memberships or free drinks at work might be nice extras, but what people check for first will include things like medical and dental coverage or investment options.
Find the Right Candidates
To get employees to stick around, it’s important to hire the right people in the first place. If you hire people who have their sights set on other things or who aren’t a good fit for the company, you could soon lose them. So the recruitment process is one of the most important times to think about employee retention. You need to consider not just finding the right people but also convincing them that you can offer them long-term opportunities. While you’re assessing them, they are also measuring you up as an employer and deciding if you’re a good fit – you could even go one step further and hire an agency to come into help out with this process. For example, if you run a restaurant, a hospitality recruitment agency will be able to assist you with finding the best candidate to hire.
Provide Opportunities for Development
One of the reasons many employees leave their job for greener pastures is that they feel stuck where they are. They don’t have any opportunities for advancement or development, so they just do the same thing every day. If you want to avoid this problem, you can make sure you provide opportunities for development to your staff. Make sure they have access to training and learning materials so that they can develop their skills and knowledge, and perhaps take on new responsibilities. Some employers allow their employees to work on personal projects on the clock if they have time to spare.
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Create Career Paths
Another way to ensure your employees don’t feel stuck is to set up clear career paths that they can follow if they choose to. Of course, not everyone will want to advance or even be capable of it, but offering the opportunity can make it more likely for employees to stay with you for longer. Creating career paths for your employees means more than simply having positions at different levels. You can also make it clear how to advance or how to move into different positions so that people have a clear understanding of what they need to do to get what they want.
Let Employees Have Their Say
Many employees feel like they’re not heard at work. They have things to say, whether it’s about their day-to-day work or what’s happening at the top of the company. By letting employees have their say, you can ensure they feel more appreciated and like they have a voice. There are various ways you could get feedback from your employees on a range of topics. You can ensure everyone is asked for their opinion when working on a project and encourage everyone to share thoughts and ideas. Surveys or a suggestion box can allow people to make suggestions, anonymously or not, about how to make improvements.
Communicate Openly
Good communication is vital if you want to foster employee loyalty. Poor communication can be the cause of so many problems and can lead to staff members feeling that things aren’t working properly. As well as encouraging employees to have their say, it’s important that you and your management team communicate clearly. Creating a workplace culture of communication helps to ensure that everyone can communicate openly. You can build transparency into your company and show employees that communication is important to everyone in your organization. Encourage your teams to communicate regularly and provide the tools to do so.
Be a Flexible Employer
Flexibility is a quality that many people look for in an employer. They want to be able to make flexible arrangements with their work, especially in industries where flexibility is fairly easy to achieve. Being more flexible might include allowing employees to set their own hours or work remotely. Many businesses are moving to a hybrid or fully remote model to allow more flexibility for office workers. Being flexible can help to ensure people get the accommodations they need to do their work well and to balance their work and home lives. There are multiple ways you can explore being a more flexible employer that works for you and your staff.
Offer Recognition and Reward
Employees who feel underappreciated are unlikely to stick with an employer for too long. They want to know that their hard work is recognized and that they will be rewarded for the work that they put in. There are plenty of ways to recognize your employees and reward them for their work. You can do it on a daily basis by offering words of praise and encouragement. You might give employees a special mention in company communications or during meetings. You can also ensure you offer rewards and recognition in more significant ways, such as bonuses or extra treats given to teams that have performed well.
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Address Problems
One of the reasons many employees leave their place of work is that the problems they see aren’t addressed or corrected. Even if they raise issues with the appropriate people, they feel that nothing changes. This leads to them leaving to find somewhere with a workplace culture that works for them. Addressing and solving problems is one of the best things an employer can do to ensure their employees stick around. You don’t have to be completely problem-free, but you do have to have systems in place for dealing with problems that arise, from employee disputes to processes that aren’t working.
Encourage Team Bonding
Although people don’t necessarily want to make their job their whole life, they do want to get along with the people they work with. It’s important for them to both work well with their colleagues and operate efficiently as a team. This can be affected strongly by employees constantly coming and going, making it hard for employees to gel as a team. Encouraging team bonding can help everyone to get to know each other and improve how they work together. However, you don’t have to use forced team bonding exercises. You can give employees opportunities to socialize in a more relaxed setting instead.
Check in with Employees
Checking in with your employees gives them a chance to talk about any issues they might want to raise. It also gives you the opportunity to talk to them, give advice, or ask any questions you might have. You can regularly check in with your employees without having to wait for annual employee reviews. Either you could schedule regular times to speak to them (or have managers do so) or you could let them know that they can come to you if you want to talk. This will encourage them to share any thoughts they have and clear up any concerns.
Stay Up to Date
Employees can quickly get frustrated by a company that isn’t keeping up with the times. One of the biggest problems can be wrestling with outdated tools, equipment, and processes. They can feel that they are slowed down by things that aren’t kept up to date, making it almost impossible for them to do their work in the way that they want to. Keeping your business up to date and ensuring you keep up with the times is a must if you want to satisfy your employees.
If you want your employees to stick around, you have to be willing to give them what they want from an employer.